Frequently Asked Questions
Our standard grooming package includes the following. For additional services or modifications, please contact us to discuss.
- Bath with premium shampoo
- Blow-dry and brush-out
- Nail trimming
- Ear cleaning
- Sanitary trim
- Hair cut (if needed)
- Bow or bandana
Most of our grooming sessions last between 1 to 2 hours, depending on your pet’s size, coat condition, and the services required.
To prepare for our visit, simply ensure your pet is available and provide a space near your home with access to electrical outlets for our mobile unit. There’s no need to bathe your pet beforehand – we’ll take care of everything! Our goal is to make the experience as convenient and stress-free as possible for both you and your furry friend.
The ideal grooming frequency depends on your pet’s breed, coat type, and lifestyle. Generally, we recommend:
- Short-haired breeds: Every 6-8 weeks
- Long-haired breeds: Every 4-6 weeks
- Curly or thick-coated breeds: Every 3-4 weeks However, some pets may need more frequent grooming, especially during shedding seasons. We can help you create a personalized grooming schedule during our first visit to ensure your pet always looks and feels their best.
Yes, we offer cat grooming services in our mobile units. Our vans are designed to accommodate both dogs and cats comfortably. We use specialized equipment for feline grooming and our groomers are experienced in handling cats. The mobile setting is often less stressful for cats than a traditional salon. We recommend booking a longer time slot for cat grooming to allow for a calm, patient approach.
We understand that older pets and those with health issues require extra care. Our groomers are trained to handle seniors and pets with special needs. We offer gentle grooming techniques, shorter sessions to reduce stress, and can accommodate specific requirements like hypoallergenic products or special handling for arthritis. Always inform us about your pet’s condition when booking, so we can tailor our approach for their comfort and safety.
Your pet’s safety is our top priority. Our mobile units are equipped with non-slip surfaces and secure restraints. We use pet-friendly, hypoallergenic products and sanitize all equipment between appointments. Our groomers are trained in pet first aid and handle animals with care. We also maintain a calm environment to reduce stress. If your pet has any specific health concerns, please let us know in advance so we can take extra precautions.
At Gem Mobile Pet Grooming, our Pet Stylists bring years of expertise in advanced grooming techniques, canine safety protocols, and breed-specific styling. Your furry family members will feel comfortable and secure in our care. We prioritize ongoing education, ensuring all our Pet Stylists are certified in canine CPR and First Aid, adhering to the International Pet Groomers Association training standards. Our team comprises dedicated professionals who share a passion for dogs. We’re committed to providing exceptional service and look forward to earning your trust and loyalty.
Absolutely! Our mobile units are stocked with a variety of premium products suited for both dogs and cats. These include a variety of gentle shampoos for sensitive skin, de-shedding conditioner, and a soothing facial cleansers. During your appointment, your professional groomer will consult with you to determine the best products for your furry friend, whether they’re a canine companion or a feline family member. We tailor our approach to ensure the optimal grooming experience for each individual pet.
No. Our cutting-edge mobile grooming units are completely self-contained and specially designed for pet care. We don’t require any hookups to your home’s water or electricity. Our vans come fully equipped with everything necessary to provide top-notch grooming services for your pet.
We need limited space to park and we pride ourselves on leaving your property exactly as we found it – clean and undisturbed – after each grooming session.
